Combo package: Bus tickets + Chapa Ecolodge Hotel, 2 days 1 night

COMBO INCLUDES:
Accommodation in the town center.
Round-trip bus tickets from Hanoi to Noi Bai and Sapa are available at various times. Passengers should contact us for advice on suitable departure and return times.
• Complimentary welcome drink upon check-in.
• Complimentary buffet breakfast at the hotel restaurant, tea, coffee, and bottled water in the room daily.
• Assistance with booking cable car and Muong Hoa train tickets at original prices.
• We offer motorbike and car rental services (self-drive or with driver) at cost price. Vehicles are delivered to your hotel, no deposit required.
• Free consultation on travel itineraries to suit your timeframe.
• Support for early check-in when rooms are available
• Free room upgrade available subject to availability.
• We assist with booking Sapa tours and hiring tour guides for groups in Sapa at original prices.
Children under 6 years old: Free
Children aged 6-10 years: 50,000 VND/night if sleeping with parents.
Children aged 12 and above: Charged as adults.

Departure point: Hanoi

End point: Hanoi

Day 1 | Hanoi – Sapa – Chapa Ecolodge Hotel
Depart from Hanoi to Sapa by your chosen bus. Upon arrival in Sapa, transfer to Chapa Ecolodge Hotel, check in, and rest. The remaining time is free to experience the ecolodge's atmosphere, immerse yourself in nature, and admire the valleys and terraced rice fields of Sapa.

Day 2 | Sapa – Hanoi
Have breakfast, check out of the hotel. Board the bus back to Hanoi at the scheduled time.

Transportation options from Hanoi to Sapa (for reference):

1. King Express (sleeper bus, runs non-stop)
Hanoi → Sapa: 07:00 & 22:00 daily
Pick-up locations: 204 Tran Quang Khai (Hoan Kiem District) or 120 Tran Quoc Hoan (Cau Giay District)
Sapa → Hanoi: 08:00 | 12:30 | 13:30 | 14:00 | 14:30 | 16:00 | 22:00
Drop-off location: 458 Dien Bien Phu, Sapa

2. Sao Viet / Ha Son Hai Van (sleeper berths or VIP cabins)
Hanoi: Pick-up and drop-off at Giai Phong, Pham Van Dong, or Tran Nhat Duat streets.
Sapa: pick-up and drop-off service directly at your hotel in the town center.
Advantages: many trips per day, flexible departure times.
Disadvantage: the bus route has a stop for pick-up/drop-off in Lao Cai, so the travel time is longer.

3. Love – Valentine – Interbus Line
Hanoi: Pick-up and drop-off at 05 Tran Nguyen Dan (Hoan Kiem - Old Quarter) or 204 Hoang Quoc Viet
Sapa: Pick-up and drop-off at the office located at 436 Dien Bien Phu, Sapa.

4. Hyundai Solati 11-seater VIP
New 2021 model car, dual air suspension, full massage function for all seats, reclines up to 135°.
Pick-up and drop-off service available in Hanoi's inner districts ↔ Sapa (round trip)

5. G8 (sleeper train, non-stop)
Hanoi → Sapa: 07:00 & 22:00
Pick-up locations: 164 Tran Quang Khai (Hoan Kiem District) or 120 Tran Quoc Hoan (Cau Giay District)
Sapa → Hanoi: 08:00 | 12:30 | 13:30 | 14:00 | 14:30 | 16:00
Drop-off location: 458 Dien Bien Phu, Sapa

6. Sapa Explore (sleeper train, non-stop)
Hanoi → Sapa: 07:00 & 22:00
Sapa → Hanoi: 13:30 | 15:30
Pick-up/Drop-off points are similar to G8 (Tran Quang Khai – Tran Quoc Hoan – 458 Dien Bien Phu)

7. GroupBus (sleeper bus, non-stop)
Hanoi → Sapa: 07:00 & 22:00
Sapa → Hanoi: 12:30 | 13:30 | 14:00
Pick-up/Drop-off points are similar to G8 & Sapa Explorer.

CANCELLATION & EXCHANGE POLICY FOR COMBO PACKAGE

I. Regulations regarding cancellation/refund policies, trip cancellations, missed trips, and onboard services for Valid Tickets (ticketes that have been paid for and confirmed).

1. Buyer-initiated cancellation/refund: After completing payment and order confirmation, your ticket will be a Valid Ticket, but you can still cancel the booking. Canceling tickets (except for holiday tickets, group bookings, or tickets from transportation companies and hotels with specific cancellation policies) may incur a cancellation fee (calculated as a percentage of the original ticket price, i.e., the price before any promotions or discounts) depending on the time of cancellation as follow

o 15 Days Before Departure: 50

o 10 Days Before Departure: 100%

The “time of cancellation” depends on the method of notification by the buyer, which is: the time the buyer calls the hotline to notify of cancellation and the request is confirmed by the call center staff. In the case of group bookings (number of canceled tickets greater than or equal to 5 people) and tickets departing during holidays (including at least 7 days before and after those holidays), the cancellation fee will be entirely determined by the company. When booking group tickets or tickets for departures during holidays on the website, the buyer agrees to and accepts all decisions on the website. The method of refunding the buyer is agreed upon by both parties in each transaction. Transaction fees (bank fees, transaction processing fees, etc.) will be borne by the buyer in case the buyer proactively cancels the ticket.

2. Regulations on refund/cancellation policy, trip cancellation, missed trips and onboard services for Paid-to-Bus Tickets (tickets not paid before boarding). With Paid-to-Bus Tickets, the company will not be obligated to pay any amount (penalties/refunds/compensation) to the Buyer in any case where the Buyer is unable to complete the journey. The ticket money will be refunded in cases where it is transferred to the bank account, debit card, credit card, or e-wallet account used by the passenger when booking the ticket or other methods agreed upon by both parties.