What is included

• Mt Buller resort entrance fees
• Air-conditioned coach
• Friendly and informative driver/guide

What is not included

• Lunch
• Travel Insurance
• 1-day Ski hire package (Skis/Snowboard+boots+helmet+poles): Adult $85, Child(0-17y) $65
• 1-day Clothing (Jacket & Pants): Adult $56, Child(0-17y) $49 (You can add them on in the shopping cart.)

Pickup times and locations

• 05:25 AM [Melbourne City] 42 Russell Street (In front of Grand Hyatt)
• 06:00 AM [Box Hill] 913 Whitehorse Road (Opposite to Chemist Warehouse)
• 06:20 AM [Glen Waverley] Railway Parade North (Bus Stop 1)

Melbourne - Mt Buller - Melbourne

• The journey by bus to Mt Buller passes through the Yarra Valley and the high country to take in the spectacular views of the mountains and the snowy landscape. You will arrive at Mt Buller around 10:00 AM.
• From here, the day is yours; indulge in your chosen activity and explore the region. With 5 hours on the snow, this day tour to Mt Buller is one of the best values around.
• You will depart for Melbourne at 4 PM and arrive in Melbourne CBD around 7:30 PM.

Fares

• Fares are in Australian dollars, include GST (Goods and Services Tax) and are subject to change without notice.

Children

• Children aged 4 years and up to 15 years receive Child fare unless otherwise stated.
• Adult fares apply to persons 16 years and over.
• Children aged 4-15 travelling on a public day tour must be seated in an allocated seat and wear a seat belt.

Pick-up & Drop-off
Please note it is the customer’s responsibility to be waiting out the front of your selected pickup location at least 10 minutes before departure. Failure to wait out the front of your selected location may result in the tour guide being unable to locate you, causing failure to load. We cannot be held responsible for passengers who fail to load.
Special Requirements
Please notify us of any dietary requirements, food allergies and/or medical conditions at the time of booking or 7-days before tour departure. Limited food options are available on extended tours, and forward planning is required to ensure we can accommodate but not guaranteed.

Travel Insurance

• We recommend all guests have travel insurance which should be taken out at the time of booking before tour departure. Your travel insurance must provide cover against personal accident death, medical expenses and emergency repatriation with a recommended minimum coverage of $200 000 for each of the categories of cover.
• We also strongly recommend it covers cancellation curtailment, personal liability and loss of luggage and personal effects. If you have travel insurance connected to your credit card or bank account, please ensure you have details of the participating insurer, the insurance policy number and the emergency contact number with you rather than the bank’s name and credit card details.

If you wish to change or cancel a trip:
We understand that travel plans can sometimes change. If you cancel some or all portions of your booking, the cancellation terms set out below will apply. A cancellation will only take effect when we receive written confirmation that you have sent to your relevant booking agent notifying them of your cancellation.

• Flexible date changes: unlimited supply of free date changes available up until 7 days before departure, while fare difference applies.
• 7 days or more before departure, we will refund the balance paid by you in connection to your booking less any unrecoverable costs.
• Cancelled within 7 days or failure to board on tour will result in full fare forfeiture of the ticket price and not eligible for a refund.

If a trip is cancelled due to a ‘Force Majeure Event’, we can offer you a choice of:

• A 100% credit voucher of monies paid for your trip.
• A refund minus unrecoverable costs.

Any credit travel voucher resulting from cancellation as mentioned:

• 3-year expiry date and may be applied towards any other available trip offered by us
• Are not redeemable for cash.
• Excludes flights, accommodations, and insurance as they will have their own booking conditions

In circumstances where the cancellation is due to external events outside our reasonable control, refunds will be less than any unrecoverable costs. We are not responsible for any incidental expenses that you may have incurred as a result of your booking, including but not limited to visas, vaccinations, travel insurance excess or non-refundable flights.