Combo package: Bus tickets + Hotel de la Coupole - MGallery, 3 days 2 nights

COMBO INCLUDES
- Luxury accommodation at Hotel de la Coupole – MGallery (5★) – Sapa town center
- Sophisticated room at Sapa's leading 5-star hotel, located right in the town center.
- Round-trip bus tickets Hanoi – Noi Bai – Sapa with flexible departure and return times (advice on departure and return times according to guest needs).
- Welcome drink upon check-in.
Free buffet breakfast at the restaurant; tea, coffee, and bottled water in the room daily.
- Free use of the year-round swimming pool and gym.
- Support services & amenities
- Assistance with booking Fansipan cable car and Muong Hoa train tickets at original prices.
- Assistance with renting motorbikes/cars (self-drive or with driver) at original prices, delivered to the hotel, no deposit required.
- Advice on Sapa sightseeing itinerary to suit your stay.
- Assistance with early check-in and free room upgrade (subject to room availability).
- We offer assistance with booking Sapa tours and hiring group guides at preferential prices.
- Children & Extra Bed Policy
- Free breakfast for children under 12 years old (sharing a bed with parents).
- Children 12 years and older or adults: a surcharge of VND 932,000/extra bed/night applies.

Departure point: Hanoi

Arrival point: Hanoi

Day 1 | Hanoi – Sapa – Hotel de la Coupole – MGallery
Depart from Hanoi to Sapa by your chosen bus. Upon arrival in Sapa, transfer to Hotel de la Coupole – MGallery, check in, and rest. The remaining time is free to explore the hotel's classic French architectural style and enjoy the town views.

Day 2 | Relaxation in Sapa
Breakfast at the hotel. The entire day is free for sightseeing, relaxation, or using the amenities at Hotel de la Coupole – MGallery (indoor pool, spa, restaurant, grounds, etc.). Overnight stay at the hotel.

Day 3 | Sapa – Hanoi
Breakfast, check out. Board the bus back to Hanoi at the scheduled time.

Hanoi – Sapa Bus Options (for reference):

1. King Express (sleeper bus, direct, no stops) Hanoi → Sapa: 07:00 & 22:00 daily Pick-up at: 204 Tran Quang Khai (Hoan Kiem) or 120 Tran Quoc Hoan (Cau Giay) Sapa → Hanoi: 08:00 | 12:30 | 13:30 | 14:00 | 14:30 | 16:00 | 22:00 Drop-off point: 458 Dien Bien Phu, Sapa

2. Sao Viet / Ha Son Hai Van (sleeper bus or VIP cabin) Hanoi: pick-up and drop-off at Giai Phong, Pham Van Dong or Tran Nhat Duat Sapa: pick-up and drop-off at your hotel in the town center Advantages: many trips per day, flexible departure times Disadvantages: the route stops to pick up/drop off in Lao Cai, so travel time is longer

3. Love – Valentine – Interbus Line Hanoi: pick-up and drop-off at 05 Tran Nguyen Dan (Hoan Kiem – Old Quarter) or 204 Hoang Quoc Viet Sapa: pick-up and drop-off at the office 436 Dien Bien Phu, Sapa

4. Hyundai Solati 11-seater VIP New 2021 model bus, two air suspension seats, full massage seats, reclining up to 135° Pick-up and drop-off at your location in inner districts Hanoi ↔ Sapa (round trip)

5. G8 (sleeper bus, direct route without stops) Hanoi → Sapa: 07:00 & 22:00 Pick-up at: 164 Tran Quang Khai (Hoan Kiem) or 120 Tran Quoc Hoan (Cau Giay) Sapa → Hanoi: 08:00 | 12:30 | 13:30 | 14:00 | 14:30 | 16:00 Drop-off at: 458 Dien Bien Phu, Sapa

6. Sapa Explore (sleeper bus, direct, no stops) Hanoi → Sapa: 07:00 & 22:00 Sapa → Hanoi: 13:30 | 15:30 Pick-up/Drop-off points similar to G8 (Tran Quang Khai – Tran Quoc Hoan – 458 Dien Bien Phu)

7. GroupBus (sleeper bus, direct, no stops) Hanoi → Sapa: 07:00 & 22:00 Sapa → Hanoi: 12:30 | 13:30 | 14:00 Pick-up/Drop-off at the same locations as G8 & Sapa Express

CANCELLATION & EXCHANGE POLICY FOR COMBO PACKAGES:

I. Regulations regarding cancellation/return policy, trip cancellation, missed trips, and onboard services for Valid Tickets (paid and confirmed tickets).

1. Buyer-initiated cancellation/return: After completing payment and order confirmation, your ticket will be a Valid Ticket, but you can still cancel the booking. Canceling tickets (except for holiday tickets, group bookings, or tickets from transportation companies and hotels with specific cancellation policies) may incur a cancellation fee (calculated as a percentage of the original ticket price, i.e., the price before any promotions or discounts) depending on the time of cancellation as follows:

o 15 Days Before Departure: 50%

o 10 Days Before Departure: 100%

The “Time of Cancellation” depends on the method of notification by the buyer, which is: the time the buyer calls the hotline to notify of cancellation and the request is confirmed by the call center staff. In the case of group bookings (number of canceled tickets greater than or equal to 5 people) and tickets departing during holidays (including at least 7 days before and after those holidays), the cancellation fee will be entirely determined by the company. When booking group tickets or tickets for departures during holidays on the website, the buyer agrees to and accepts all decisions on the website. The method of refunding the buyer is agreed upon by both parties in each transaction. Transaction fees (bank fees, transaction processing fees, etc.) will be borne by the buyer in case the buyer proactively cancels the ticket.

2. Regulations on refund/cancellation policy, trip cancellation, missed trips and onboard services for Paid-Onboard Tickets (tickets not paid before boarding). With Paid-Onboard Tickets, the company will not be obligated to pay any amount of money (penalties/refunds/compensation) to the Buyer in any case where the Buyer is unable to complete the journey. Refunds are typically transferred to the bank account, debit card, credit card, or e-wallet account used by the passenger when booking the ticket, or through other methods agreed upon by both parties. Usually, the passenger's bank will need a few business days to credit the funds to the account or card.