Combo package: Bus tickets + Pistachio Hotel, 2 days 1 night.

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Overview

The Pistachio Hotel Sapa 4★ Combo is a travel package combining luxury hotel accommodation and round-trip bus tickets from Hanoi to Sapa, suitable for travelers who want a comfortable and flexible vacation without being bound by a fixed tour group.
Pistachio Hotel Sapa is a top-class 4-star hotel in Sapa, located right in the town center, featuring a year-round swimming pool, gym, high-end spa services, and stunning mountain views. The combo package offers maximum convenience with a variety of high-quality transportation options and many attractive offers throughout your stay.

What's included

Services include
• Standard room at Pistachio Hotel Sapa 4★ (town center).
• Round-trip bus tickets from Hanoi to Noi Bai Airport, Sapa, and back, with flexible departure times.
• Complimentary welcome tea upon check-in.
• Enjoy a buffet breakfast at the Ta Van restaurant within the hotel.
• Tea, coffee, and two bottles of drinking water are provided in the room daily.
• Free access to the year-round swimming pool.
• Free gym access.
• We assist with booking Fansipan cable car tickets and Muong Hoa train tickets at original prices.
• 20% discount on spa services at the hotel.
• We offer motorbike and car rental services (self-drive or with driver) at cost price, with delivery to your hotel and no deposit required.
• Free consultation on travel itineraries tailored to your length of stay.
• Early check-in is available subject to room availability.
• Free upgrade to a mountain view room (applicable on weekdays, subject to room availability).
• We assist with booking Sapa tours and hiring local guides for groups at original prices.

Services not included
• The cost of meals outside of the standard mealtimes is included.
• Entrance tickets to attractions not listed in the "Services Included" section.
• Personal expenses: laundry, shopping, additional minibar expenses.
• Surcharges may apply during holidays, Tet (Lunar New Year), and peak weekends (if applicable).
• Costs incurred due to force majeure events (weather, natural disasters, etc.).

Meeting and pickup

Departure point: Hanoi
End point: Hanoi

Program schedule

Day 1: Hanoi – Sapa
• The vehicle will pick up guests at the designated meeting point in Hanoi at the chosen time.
• Travel to Sapa.
• Check in at Pistachio Hotel Sapa (early check-in is available subject to availability).
• Free time to explore Sapa town: Stone Church, town square, Cat Cat village, cafes with mountain views.
• Overnight stay at the hotel.

Day 2: Sapa – Hanoi

• Have breakfast, then enjoy free time for shopping for local specialties.
• Check out.
• The vehicle will pick up passengers and take them back to Hanoi at the scheduled time.
• The program has ended.
(The itinerary can be shortened or extended according to customer needs.)

Additional info

• It's advisable to book combo packages early during peak season (weekends, holidays, Tet).
• Vehicle and accommodation schedules may change depending on availability; confirmation is required before departure.
• Please bring valid identification when checking in and boarding the vehicle.
• The weather in Sapa changes quickly, so prepare warm clothing and a light raincoat.

Operated by: Global DMC

Cancellation Policy

• Once payment is completed and confirmed, the combo/ticket is considered valid.
• Guests can still request cancellation/change (except for holiday packages, group bookings, or services with specific policies that have been announced in advance).
• The cancellation time is calculated from the time Global DMC Travel confirms the cancellation request via hotline or online system.
Combo cancellation initiated by the customer.
Cancellation fees are calculated based on the original price (no promotions apply):
• Cancellation less than 15 days prior to departure: 50% fee applies.
• Cancellation less than 10 days prior to departure: 100% fee applies.
• Cancellation less than 10 days in advance or no-show: 100% fee applies.
Group and Holiday Combo Packages
• Applicable for groups of 5 or more people or departures during holidays (at least 7 days before and after the holiday).
• Cancellation/modification fees will be determined by Global DMC Travel according to the policies of the transportation company and hotel.
• By ordering a combo package, customers implicitly agree to and accept these terms and conditions.
Refund
• Any refunds (if applicable) will be processed using a method agreed upon by both parties (bank transfer, e-wallet, etc.).
• The processing time for refunds depends on the bank (usually a few business days).
• Transaction fees, processing fees, and ticket delivery fees are non-refundable.
• If you have not received your refund after 5 business days, please contact Global DMC for assistance.

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