Combo bus ticket + Pistachio Hotel 3 days 2 nights

SERVICES INCLUDED
• Standard room at Pistachio Hotel Sapa 4★ (central location).
• Round-trip transportation Hanoi – Noi Bai – Sapa – Hanoi with flexible departure times.
• Complimentary welcome tea upon check-in.
• Daily buffet breakfast at Ta Van Restaurant within the hotel.
• Daily in-room tea, coffee, and 02 bottles of drinking water.
• Complimentary access to the year-round swimming pool.
• Complimentary use of the gym/fitness center.
• Assistance with booking Fansipan cable car tickets and Muong Hoa train tickets at net prices.
• 20% discount on spa services at the hotel.
• Assistance with motorbike and car rental (self-drive or with driver) at net prices; vehicle delivery to the hotel with no deposit required.
• Complimentary consultation for a customized sightseeing itinerary based on your length of stay.
• Early check-in subject to availability.
• Complimentary upgrade to a mountain-view room (weekday stays only, subject to availability).
• Assistance with booking Sapa tours and local tour guides at net prices.

SERVICES NOT INCLUDED
• Meals not mentioned in the “Services Included” section.
• Entrance fees to attractions not specified above.
• Personal expenses such as laundry, shopping, and minibar consumption.
• Surcharges during public holidays, Tet, and peak weekends (if applicable).
• Expenses incurred due to force majeure (weather conditions, natural disasters, etc.).

Departure point: Hanoi
End point: Hanoi

Day 01: Hanoi – Sapa
• Pick-up at the designated meeting point in Hanoi at the selected departure time.
• Transfer to Sapa.
• Check-in at Amazing Sapa Hotel (early check-in subject to availability).
• Free time to explore Sapa town: the Stone Church, town square, Cat Cat Village, and mountain-view cafés.
• Overnight at the hotel.

Day 02: Explore Sapa
• Buffet breakfast at the hotel.
• Free time to visit Fansipan (by cable car), Muong Hoa Valley, Lao Chai – Ta Van villages, etc.
• Relax and enjoy the year-round swimming pool and gym facilities.
• Overnight in Sapa.

Day 03: Sapa – Hanoi
• Breakfast at the hotel and free time for shopping local specialties.
• Check-out.
• Transfer back to Hanoi at the scheduled time.
• End of services.
(The itinerary can be shortened or extended upon request.)

Early booking is recommended during peak seasons (weekends, public holidays, Tet).
Transportation schedules and room availability are subject to change and must be reconfirmed prior to departure.
Valid identification is required for hotel check-in and transportation.
Weather in Sapa can change quickly; warm clothing and a light raincoat are recommended.

General conditions
• Once payment is completed and confirmed, the combo/ticket is considered valid.
• Cancellation or amendment requests are accepted, except for public holidays, Tet, group bookings, or services with specific policies.
• The cancellation time is based on the time the request is confirmed by Global DMC Travel via hotline or online system.

Cancellation by the guest
Cancellation fees (based on the original price, excluding promotions):
• Cancellation 15 days prior to departure: 50% charge
• Cancellation 10 days prior to departure: 100% charge
• Cancellation within 10 days or no-show: 100% charge

Group bookings & public holidays
• Applicable to groups of 05 guests or more or departures during public holidays/Tet (at least 07 days before and after the holiday).
• Cancellation or amendment fees will be determined by Global DMC Travel in accordance with transport and hotel policies.
• By making the booking, guests are deemed to have accepted these terms.

Refunds
• Approved refunds (if any) will be processed via bank transfer, e-wallet, or other mutually agreed payment methods.
• Processing time depends on the bank and usually takes several working days.
• Transaction, handling, and delivery fees are non-refundable.
• If the refund has not been received within 05 working days, please contact Global DMC Travel for assistance.