1. Refund Conditions
- Full refund will be provided if the tour is canceled due to weather conditions.
- No refund will be provided if the cancellation is due to personal reasons from the customer.
2. Cancellation Fees
If you cancel your trip at any time, you must notify the company in writing.
The following charges will apply:
- 30 days or more before departure: 30% of deposit
- 15 – 30 days before departure: 50% of deposit
- 08 – 15 days before departure: 80% of tour cost
- 01 – 07 days before departure: 100% of tour cost
3. Important Note
Cancellation time is counted on working days only, excluding Saturday, Sunday, and public holidays.